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General Terms and Conditions

§ 1) Validity

The general terms and conditions apply to all business relations between Itsmytime.ch (supplier) and its customers. By placing an order you confirm that you have read and agree to the terms and conditions. The mere inspection of our website is non-binding and does not constitute a legal relationship.

§ 2) Offer

All prices are quoted in the currency chosen by the customer. The listed prices, product illustrations, product descriptions and stock information are without guarantee.

The supplier reserves the right to cancel/reverse any order for products customers originally found on marketplaces such as EBay.com, Ricardo.ch or Chrono24.com. In such cases, the product(s) can only be bought through the respective marketplace.

Offers do not include any cost associated with importing product(s) to countries outside Switzerland/Liechtenstein (e.g. VAT, handling charges). It is up to the customer to bear these costs separately and it is also the sole responsibility of the customer to reclaim any paid VAT and other charges from authorities in case of a return of a product as further described below.

The prices in the store are fixed prices which are non-negotiable.

§ 3) Delivery periods

Products which are in our warehouse / vault are processed immediately after receipt of the order by us. The ordered products are delivered according to the timeframe indicated during the ordering process or according to personal communication with the customer. The supplier does not guarantee any specific delivery times. Delays due to unavailability of products or missing or wrong customer information cannot result in any claims by the customer.

§ 4) Shipping

The shipping costs are calculated according to package weight and shown accordingly in the ordering process. The countries we ship to our all listed on our shipping methods and payment options page.

§ 5) Payment

Payment for goods ordered from Itsmytime.ch is made in advance. Please check the available payment options for details. All products remain property of the supplier unless paid for by the customer in full.

§ 6) Warranty

The supplier does not offer an implied warranty according to Swiss law unless explicitly stated in the product description. Excluded from the warranty are defects and malfunctions for which the supplier is not responsible, such as natural wear and tear, force majeure, improper handling (especially submersion in water, knocks/traumas, dropping), intervention by the customer or third parties (e.g. in an attempt to repair or alter an item), excessive strain, or extreme environmental influences. It is always the supplier's choice if defective products / parts are repaired or replaced. The supplier reserves the right to buy back a product at its original price if a product cannot be repaired / replaced during a warranty handling process, e.g. due to a lack of spare parts.

§ 7) Right to return / right of revocation of contract

Any product bought from us can be returned within 14 days after prior consultation in unused, faultless condition and the original packaging at your own expense. The return must originate from the person/company and address the product(s) was/were originally shipped to. We do not accept any returns from other people/companies or addresses. By returning the product(s), you withdraw from the contract. In order to exercise your right of revocation, you are required to inform us about your decision to withdraw from the contract in the form of an unequivocal declaration, e.g. by mail or electronic mail. You can use our contact form for this purpose, though its use is not mandatory. Your declaration must include the name of the customer, a description of the product(s) bought and the date the purchase was made. If you withdraw from the contract, you are entitled to a refund of the payment made to us. Please note that we reserve the right to charge customers for used, damaged or faulty products and incomplete returns. It is the sole responsibiliy of the buyer to reclaim any paid VAT and other import charges from authorities in case of a return. The supplier has no influence on the tax authorities of individual countries and does not guarantee that paid VAT (and other import charges) can be reclaimed in such events.

§ 8) Brands, trademarks and patents

Some of the products we sell (or parts of them) include legally protected brands, trademarks or patents. We hereby declare that we only use the names / labels and descriptions of these brands, trademarks or patents to describe the product(s) we sell. We don't own any legal rights associated with these brands, trademarks or patents.

§ 9) Legal notice

Place of jurisdiction is CH-8267 Berlingen. Swiss law applies exclusively.

Uhrenhandel / Watch trading Stefan Kueenzi
8267 Berlingen

May 2023